We’re all familiar with starting a new project. A new brief, a team discussion, interviews with users, framing a problem, ideating, then prototyping, testing, iterating and finally presenting the final solution. But all of this within 48 hours? Now there’s a challenge not for the faint hearted. Our Berlin squad of 50 eager Service DesignersContinue reading “Berlin Service Design Jam 2023”
Category Archives: Blog
Getting buy-in for Service Design (as an emerging team)
We are ⭕ The Circle – part of The Service Design Show’s group for in-house Service Designers. We work in countries around the world and meet once a month to discuss emerging trends, explore new ways of working and share best practices. Together we answered the question within our Circle group, “As an emerging team,Continue reading “Getting buy-in for Service Design (as an emerging team)”
Protected: Intro to UX & Service Design – (Video training)
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What’s the difference between UX and UI?
UX encompasses all the interactions that a user has with a company’s product, service and web applications. UX is a methodology that’s driven by emotional research to understand everything that a user thinks – their mental models, their behaviours, their needs and goals. UX is about mapping the user’s journey to complete a task fromContinue reading “What’s the difference between UX and UI?”
The History of Adobe Illustrator
When Adobe Illustrator V1 was first released in 1987, the creators aimed to revolutionise the professional illustration and graphic design market by bringing digital solutions to everyday analogue problems. “My wife couldn’t ink,” said President of Adobe and creator of Illustrator John Warnock, referring to the laborious process of manually drawing and sketching illustrations. PeopleContinue reading “The History of Adobe Illustrator”
Jellyfish
I was standing in the sea, ankle-deep in water that was splashing up against my rolled-up pyjama bottoms. The reflection of the moon made a pointed line on the sea’s surface, guiding me like an arrow to go further in. I heard a voice calling my name. I looked over my shoulder, expecting to seeContinue reading “Jellyfish”
How to survive a Career Foundry Boot camp
I finished my UX design boot camp in 2020 and am thrilled to be a certified UX designer / Tutor. I found that by having more than twenty years’ experience in project management, graphic design and building print prototypes proved invaluable as they form the arsenal of tools needed for UXD. I was completely satisfiedContinue reading “How to survive a Career Foundry Boot camp”
The Ever-increasing Speed of Learning
It’s the year 1996 and I have decided to learn Photoshop. I go to a bookshop and find the IT department. It’s the biggest section in the store with shelves shaped like a horseshoe and fat middle-aged men sat around the tables devouring their chosen book. I find the book I want. It’s as heavyContinue reading “The Ever-increasing Speed of Learning”
The Unhappy Abacus
The Abacus was moaning to the empty classroom again. ‘I don’t count anymore,’ he said. ‘I feel useless.’ As he spoke, his coloured beads flicked from side to side along the metal rods that formed his torso. The beads made a clicking sound that created a mathematical fluidity to his speech. On the top ofContinue reading “The Unhappy Abacus”
The English Creative Writing Group, Frankfurt
When I first moved to Frankfurt in 2017, I decided to start my own writing group, even though I had never done anything like it before. I wanted the group’s meetings to be something fun and creative to do on a Sunday morning, with the added benefit of building a network of like-minded friends. ThreeContinue reading “The English Creative Writing Group, Frankfurt”
Toastmasters District 95 European Finals Improvised Speech Contest – Martin Gamble (2nd place)
Next: Toastmasters District 95 Division Contest Improvised Speech Contest – Martin Gamble (1st place) Next: How to get more buy-in for Service Design (as an in-house designer)
Toastmasters District 95 Division Contest Improvised Speech Contest – Martin Gamble (1st place)
Next: Toastmasters District 95 European Finals Improvised Speech Contest – Martin Gamble (2nd place) Next: How to get more buy-in for Service Design (as an in-house designer)
Be who you are, do what you want to do.
I’m in the process of doing a deep-dive into UX Design, cultivating my existing knowledge to find out everything there is to know. It’s been a while since I felt this excited about the future, which triggered some unhelpful thoughts like, “Why couldn’t I have found UXD earlier?” and “What have I been doing theseContinue reading “Be who you are, do what you want to do.”
Your Final Engagement
You sit alone in your armchair, waiting. I’m hiding in the darkest corner of the room as you rest in silence, unaware that I’m staring at you. From the viewpoint of anyone passing by it would appear as though you’re quite content. But from my all seeing eyes, I know you’re riddled with uncomfortable thoughts, andContinue reading “Your Final Engagement”
Adobe XD
Since learning UX Design I’ve been bombarded with a myriad of software that can build prototypes of apps, pages and presentations; the main contenders being Sketch, InVision and Adobe XD. It’s like starting a new school and deciding which friends to hang out with – your decision could affect the outcome of your future andContinue reading “Adobe XD”