Berlin Service Design Jam 2023

We’re all familiar with starting a new project. A new brief, a team discussion, interviews with users, framing a problem, ideating, then prototyping, testing, iterating and finally presenting the final solution. But all of this within 48 hours? Now there’s a challenge not for the faint hearted. Our Berlin squad of 50 eager Service DesignersContinue reading “Berlin Service Design Jam 2023”

Getting buy-in for Service Design (as an emerging team)

We are ⭕ The Circle – part of The Service Design Show’s group for in-house Service Designers. We work in countries around the world and meet once a month to discuss emerging trends, explore new ways of working and share best practices. Together we answered the question within our Circle group, “As an emerging team,Continue reading “Getting buy-in for Service Design (as an emerging team)”

What’s the difference between UX and UI?

UX encompasses all the interactions that a user has with a company’s product, service and web applications. UX is a methodology that’s driven by emotional research to understand everything that a user thinks – their mental models, their behaviours, their needs and goals. UX is about mapping the user’s journey to complete a task fromContinue reading “What’s the difference between UX and UI?”

The History of Adobe Illustrator

When Adobe Illustrator V1 was first released in 1987, the creators aimed to revolutionise the professional illustration and graphic design market by bringing digital solutions to everyday analogue problems. “My wife couldn’t ink,” said President of Adobe and creator of Illustrator John Warnock, referring to the laborious process of manually drawing and sketching illustrations. PeopleContinue reading “The History of Adobe Illustrator”

How to survive a Career Foundry Boot camp

I finished my UX design boot camp in 2020 and am thrilled to be a certified UX designer / Tutor. I found that by having more than twenty years’ experience in project management, graphic design and building print prototypes proved invaluable as they form the arsenal of tools needed for UXD. I was completely satisfiedContinue reading “How to survive a Career Foundry Boot camp”

The Ever-increasing Speed of Learning

It’s the year 1996 and I have decided to learn Photoshop. I go to a bookshop and find the IT department. It’s the biggest section in the store with shelves shaped like a horseshoe and fat middle-aged men sat around the tables devouring their chosen book. I find the book I want. It’s as heavyContinue reading “The Ever-increasing Speed of Learning”

Be who you are, do what you want to do.

I’m in the process of doing a deep-dive into UX Design, cultivating my existing knowledge to find out everything there is to know. It’s been a while since I felt this excited about the future, which triggered some unhelpful thoughts like, “Why couldn’t I have found UXD earlier?” and “What have I been doing theseContinue reading “Be who you are, do what you want to do.”